SERVICES
Four-C has acted as a consultant or expert, primarily in the following construction industries:
Our experience covers all phases of a project, including pre-engineering, bidding, engineering, procurement and fabrication, construction and installation, through commissioning and commercial operation of the facilities.
Power Generation and Transmission
One of the most important sectors in infrastructure projects is power generation and transmission. It is characterized by the involvement of public entities and the complex participation of different disciplines such as civil, mechanical, electrical, I&C, telecommunications, etc. The major challenges in these projects consist of the complex coordination of interfaces between these disciplines and the management of highly compressed schedules, combined with managing situations that are difficult to foresee, such as adverse subsurface conditions. Four-C has participated as a consultant or expert in projects for hydroelectric plants, conventional thermal plants of all types, nuclear plants, wind farms, and solar parks, as well as transmission lines and substations.
Oil and Gas
This sector is divided into offshore projects, which include extraction platforms and offshore pipelines, and onshore projects, which include refineries, gas or oil pipelines, pumping stations, sales terminals, and regasification plants. These projects face the challenge of achieving very high environmental and safety standards, as well as, in the case of pipelines, obtaining rights-of-way and dealing with unpredictable subsurface conditions, which frequently leads to loss of productivity, delays, and disputes over excusability and compensability.
Four-C has experts with extensive experience in these topics.
Factories and Industrial Plants
This type of private initiative projects are characterized by greater flexibility in the management of disputes, which often leads to untimely claims and an accumulation of unresolved disputes that are difficult to reconcile. The frequent intervention of the owner in the execution of the works creates unclear situations in the assignment of responsibilities and contractual rights. Four-C's interventions in the early phases of this type of project have helped find timely solutions and avoid lengthy and costly arbitration processes. As experts, we have assisted arbitrators in obtaining clarity on highly complex technical issues.
Roads, Tunnels and Bridges
As in power generation and transmission, this sector normally involves public entities, which means high formal requirements and little flexibility in the search for negotiated dispute resolutions. In the case of roads, rights-of-way are a frequent problem, and in tunnels, subsurface conditions create very special challenges. Four-C has participated as an expert in Arbitration processes, Dispute Boards, and ad hoc Expert Determinations, both for contractors and owners, helping them resolve their disagreements.
Transportation Systems and Airports
We have participated in supporting companies that have developed construction projects for metropolitan electric transportation systems, ports, and airport remodeling, providing consulting services in contract management, as well as dispute resolution (from the analysis of potential claims to expert opinions in arbitration proceedings).
Communal Infrastructure
Without a doubt, communal infrastructure is a very important objective of construction contracts where both national and international organizations participate, whose ultimate goal is to provide services to the community. We have participated by providing support to the parties in resolving arbitrations involving at least the construction of a hospital and an aqueduct in Central America.
Mining
The extraction of resources through mining is another sector of the industry that also requires developing construction projects, whose contracts are sometimes also a source of disputes. Four-C has participated in mediation and arbitration processes as an expert, supporting with our reports the resolution of such disputes.
Building
Another sector of the industry where Four-C has successfully participated is building construction, such as vacation park development, multifamily housing, and multi-use buildings. These types of private initiative projects have the same characteristics as industrial plant construction projects: greater flexibility, untimely claims, and accumulation of disputes in the development of the contract. As an expert, Four-C has participated in arbitration processes, providing our technical opinions on the issues in dispute.
From tender and bid to the delivery and acceptance of your project, we offer a wide range of consulting services related to contract management and dispute resolution.
FASE 1
LICITACIÓN
FASE 2
EJECUCIÓN
FASE 3
OPERACIÓN COMERCIAL
CONCEPTUAL Y VIABILIDAD
- Concepto básico.
- Estudios del subsuelo.
- Retorno de inversión.
- Plan decontrataciones.
- Pre-ingeniería.
- Especificaciones técnicas.
LICITACIÓN
- Elab. BdL y modelos de contrato convocatorias.
- Visitas al sitio.
- Rondas preguntas y respuestas.
- Integración, presentación y evaluación de propuestas (ofertas).
NEGOCIACIÓN DEL CONTRATO
- Negociaciones.
- Fallos.
- Firma de Contratos.
ARRANQUE E INGENIERÍA
- Contratación y entrega garantías.
- Mobilización.
- Estudios iniciales .
- Desarrollo de ingeniería complementaria.
- Planificación y programación.
- Planificación de recursos y costos.
- Planificación de medidas QA/QC.
- Plan de procura de comp. de largo tiempo de sum.
- Planificación de la seguridad.
- Planificación de permisos requeridos.
PROCURA Y FABRICACIÓN
- Plan de procura.
- Elab. RFQs.
- Procesos licitación proveedores y subcontratistas.
- Órdenes de compra y subcontratos.
- Contragarantías.
- Gestión de subcontratos y facturación.
- Seguimiento fabricación y Pruebas en fábrica.
- Transporte.
CONSTRUCCIÓN
- Abastecimiento de maquinaria, herramientas y materiales.
- Recepción en Sitio y Control de materiales.
- Construcción civil y montaje electro-mecánico.
- Pruebas hidrostáticas.
- Certif. de terminación mecánica.
PUESTA EN MARCHA
- Pruebas SAT
- PeM en frio/Pruebas de lazos.
- PeM en caliente (proceso).
PRUEBAS Y ENTREGA
- Pruebas de valores de diseño.
- Pruebas de operación (trial run).
- Aceptación provisional.
- Canje de garantías.
- Definición de puntos pendientes.
GESTION DEL PROYECTO Y GESTIÓN DEL CONTRATO
- Seguimiento del Proyecto (avances, costos, programa).
- Actividades administrativas.
- Solicitudes de cambio.
- Control de órdenes de cambio.
- Reprogramación.
- Formalización contractual de cambios.
- Seguimiento a la productividad.
- Demoras y penalizaciones.
- Demora en pagos y CF.
- Gestión de casos fortuitos y FM.
GARANTÍA
- Operación comercial.
- Cumplimiento de punch list.
- Atención a reclamos de garantía.
- Aceptación definitiva.
- Cierre de contrato
SERVICIOS FOUR–C
CAPACITACIÓN Y COACHING
- Capacitación para una gestión integral del contrato.
- Evaluación e implementación de procesos y herramientas de CM.
- Visión externa sin puntos ciegos.
- Acompañamiento y asesoría a lo largo de la vida del proyecto (CM coaching).
- Talleres y capacitación en gestión de contratos y reclamaciones.
- Talleres de familiarización con el contrato (derechos, obligaciones y potenciales situaciones de cambio).
GESTIÓN PREVENTIVA DEL CONTRATO
- Efectividad técnica de cláusulas contractuales.
- Asignación de riesgos clara y razonable.
- Definición clara de las obligaciones de ambas partes.
- Suficiencia del programa contractual.
- Definición clara del proceso de control y formalización de cambios.
ASESORÍA DURANTE LA LICITACIÓN Y LA OFERTA
- Revisión del modelo del Contrato.
- Responsabilidades balanceadas.
- Eliminación/Reducción de áreas grises.
- Cláusulas de resolución de disputas eficaces.
- Estrategias exitosas de negociación.
- Soporte en elaboración de oferta y gestión de riesgos.
- Prevención de disputas contractuales.
- Aseguramiento de una entrega eficaz entre ventas y ejecución.
GESTIÓN DEL CONTRATO
- Cumplimiento de plazos y formalidades.
- Mitigación de riesgos y aprovechamiento de oportunidades.
- Gestión oportuna de cambios.
- Elaboración y evaluación de cambios complejos.
- Proceso exitoso de entrega y recepción de los trabajos.
- Prácticas cooperativas entre cliente y contratista.
- Seguimiento a la gestión profesional de contratos.
GESTIÓN DE CAMBIOS Y RECLAMOS
- Creación de conciencia sobre situaciones de cambio.
- Evaluación de SdCs y reclamos.
- Estrategia para el manejo de cambios y reclamos.
- Formalización oportuna de cambios y reclamos.
- Claridad en demostración de vínculos causa-efecto.
- Documentación oportuna y suficiente. · Preparación y defensa de reclamos.
- Gestión y mitigación de riesgos en proyectos
RESOLUCIÓN DE CONTROVERSIAS
- Evitar la acumulación y escalación de controversias.
- Prevención y resolución oportuna de disputas.
- Formas alternativas de resolución de controversias: conciliación, mediación, peritajes, arbitrajes, dispute boards
- Conservación de relaciones clave de negocios.
- Pre-evaluación de reclamos.
- Asesoría en resolución alternativa de disputas.
PERITAJE Y ESTUDIOS ESPECIALIZADOS
- Opinión experta, objetiva e imparcial.
- Estudios periciales multidisciplinarios.
- Testimoniales periciales exitosos en audiencias de diversas indoles y jurisdicciones.
- Asesoría técnica especializada para sus contratos de construcción.
- Asesoría técnica bufetes de abogados.
In contract management consulting services, we leverage Four-C's extensive experience, gained in a large number of national and international arbitrations, to implement appropriate processes and procedures in companies and projects, which will:
- reduce the potential for conflict,
- timely handling of change situations,
- establish and preserve the basis of the parties' right to recognition of damages suffered,
- a simplified and timely conciliation of possible disputes, and
- avoid untimely claims and long and costly arbitrations or litigation.
These objectives are achieved through:
- Effective contract models
- Responsabilidades balanceadas
- Balanced responsibilities
- Gray areas minimized
- Clear change management procedures
- Successful negotiation strategies
The range of services offered for this purpose covers advice on the effective management of bidding processes, the analysis and improvement of existing CM processes, general or project-specific workshops where we train teams to promptly detect any change situation, the support of CM teams to ensure the application of best practices and assist in the management of complex variations, as well as the evaluation of claims in preparation for a dispute resolution process.
DISPUTE RESOLUTION
Once a dispute has been declared due to the non-acceptance of a change request or a claim from one of the parties, it is important to address it immediately to avoid accumulation, and to direct it to the dispute resolution processes established in the Contract. The claiming party often hesitates to initiate proceedings because they think this would damage their relationship with the Client or counterparty. The truth is the opposite: what damages relationships is precisely the accumulation of disputed issues that become increasingly difficult to reconcile.
That is why Four-C places its focus on resolving such disputes as quickly as possible. Four-C can accompany the parties in the search for alternative solutions to the judicial framework, actively participating in processes of:
CM Assessements para la evaluación del estatus quo de los procesos de CM en un proyecto o una organización
“Nadie sabe lo que ignora”.
Una visión externa de expertos que han evaluado una gran cantidad de disputas en materia de ingeniería y construcción permite contrastar las prácticas existentes de una empresa o de un proyecto con las prácticas que han mostrado ser las más efectivas para manejar adecuadamente el reto de perseguir los derechos de la empresa sin perjudicar las buenas relaciones de negocio con la contraparte.
Mediante un “checklist” de aproximadamente 150 puntos analizamos en qué medida los procesos actualmente seguidos corresponden a las mejores prácticas de la industria en cuestiones del buen manejo de los contratos. Como resultado entregamos un informe de observaciones y sugerencias que generan, con pocos cambios, una disminución importante en la escalación de controversias de los proyectos.
Implementación de procesos CM
Elaboración de procesos, procedimientos o lineamientos efectivos en términos de CM
La estandarización de actividades en políticas y procedimientos y el eventual dominio de los mismos, son la clave del éxito de cualquier empresa. Esto, más aún, es cierto para el manejo de los contratos.
Dependiendo de los resultados de un análisis inicial (assessment) de los procesos existentes Four-C desarrollará los procesos, procedimientos o lineamientos necesarios, para que todo el equipo participe, según su rol en el proyecto, en la detección, notificación y cuantificación oportuna de cualquier situación de cambio, lo cual es esencial para evitar la escalación de controversias y para mantener las buenas relaciones entre las partes.
CM Coaching
La forma más efectiva y económica de la implementación de procesos profesionales de CM es combinar las actividades del día a día de un Contract Manager interno con una supervisión externa de un experto, quien garantiza con su experiencia que las actividades esenciales en el manejo del contrato se cumplan, evitando notificaciones extemporáneas y la acumulación de controversias no resueltas. De esta forma el propio equipo de CM va aprendiendo con el experto, y la competencia clave de CM se fomenta y se mantiene dentro de la empresa. En este servicio, Four-C participa en las reuniones periódicas de status del proyecto, revisa el expediente de CM generado y asiste al equipo en cuestiones contractuales emergentes vía comunicación telefónica
Once a dispute has been declared due to the non-acceptance of a change request or a claim from one of the parties, it is important to address it immediately to avoid accumulation, and to direct it to the dispute resolution processes established in the Contract. The claiming party often hesitates to initiate proceedings because they think this would damage their relationship with the Client or counterparty. The truth is the opposite: what damages relationships is precisely the accumulation of disputed issues that become increasingly difficult to reconcile.
That is why Four-C places its focus on resolving such disputes as quickly as possible. Four-C can accompany the parties in the search for alternative solutions to the judicial framework, actively participating in processes of:
Resolution processes that, although they may be Ad-Hoc, can also be administered by organizations specialized in managing these dispute resolution alternatives, such as the ICC or the Arbitration Centers of the different chambers in different countries. Four-C has extensive experience in the different types of procedures offered by these institutions.
Our participation in these processes has allowed disputes to be resolved in a timely manner, avoiding unnecessary and harmful costs and delays for the participating parties.
Conciliation
Conciliation generally arises from a clause in a construction contract by which the parties agree to attempt to resolve their dispute through direct intervention by themselves in a conciliation process. The typical clause may provide for the involvement of a third party (amiable compositeur), which is designated by agreement of the parties or by a specific institution, where Four-C could act as the conciliating entity, in which case, Four-C offers all the technical knowledge of its experts to clarify the complex situations that cause the dispute.
Mediation
It consists of the participation of a neutral third party to help the parties resolve a dispute or disputes arising from construction contracts. From this perspective, the concepts of mediation and conciliation can and in fact are considered similar by some institutions that have been in charge of regulating procedures for their application. This is how Chambers of Commerce and Business Mediation Centers around the world have their own rules under which these procedures are developed. In any case, the parties have some freedom to modify these rules and apply them to their particular process, or use an Ad-Hoc process, if both parties agree to it.
In this process, Four-C can act as a mediator or as an expert to support the mediator in resolving the complex situations that give rise to the controversy.
Expert Determinations
The independent opinions that Four-C offers under this service are useful for resolving differences or disputes on certain matters of an eminently technical nature. The service can range from issuing only our professional opinion on the matter in question, to making this opinion binding on the parties, depending on what the parties agree to in the dispute resolution procedure that they define.
As construction disputes are rarely purely technical or purely legal, expert determination processes with review of the opinion by a legal expert have proven to be highly effective.
Likewise, this service can be provided under the rules of some administrative or Ad-Hoc institution as stipulated by the parties in their agreement.
Arbitrations
In these processes where the resolution of the dispute or disputes is under the responsibility of an Arbitrator or Arbitral Tribunal, Four-C can participate either as a Party-Appointed Expert or as an Expert appointed by the Arbitrator or Tribunal.
Four-C's work in these processes is to review all existing evidence of the case in question and, with the technical expertise of its experts, analyze and determine the technical-contractual merits, the cause-and-effect relationships, and the quantum of the claims, thereby helping the Tribunal or Arbitrator make their final decision based on the facts.
Dispute Boards
This permanent mechanism, which is typically established at the signing and commencement of the execution of a construction contract, is a very effective way of helping the parties to avoid and resolve disputes from the early stages of contract development. Four-C can participate as a member of these panels, contributing all its technical experience in project development, as well as its knowledge of industry practices applicable to each case.
When an arbitration is initiated, law firms are often confronted with a large number of documents from the execution of a project, mostly of a technical nature. By training, lawyers tend to focus primarily on legal documents and issues, even though the substance of most disputes is primarily technical.
Four-C's extensive experience in these types of processes and in infrastructure projects allows us to offer pre-evaluations of disputes from a technical-contractual point of view. With this, lawyers gain a much more complete and accurate view of the case in minimal time.
Another area where Four-C's participation can be of great help is in the professional handling of documents relevant to the case. The structure of a project's documentation is normally not oriented to the requirements of Contract Management and its potential claims. Four-C can support law firms in creating, from the universe of information accumulated in a project, a structure of supporting documentation relevant to each underlying controversy, claim, or issue. When Four-C is not involved as an expert in an arbitration, we offer to support law firms in the preparation of explanatory presentations on technical issues, the preparation of question trees for their cross-examinations, and hearing support for answers to technical questions during said examinations.
| PAÍS | SECTOR | CONSTRUCCIÓN DE | SEDE | TIPO DE SERVICIO |
|---|---|---|---|---|
| MÉXICO | ENERGÍA | Planta de Generación Hidroeléctrica | Nay | Perito en Resol. Arbitral |
| Planta de Generación Hidroeléctrica | Nay | Consultoría Gestión Ctos. | ||
| Planta de Generación Eólica | Oax | Perito en Resol. Arbitral | ||
| Subestación eléctrica | Oax | Opinión Pericial Indep. | ||
| Subestación eléctrica | Yuc | Consultoría Reclamos | ||
| Subestación eléctrica | Yuc | Perito en Resol. Arbitral | ||
| Transformadores para transmisión | Oax | Opinión Pericial Indep. | ||
| Instalación y Puesta en Marcha Turbina | Coa | Perito en Resol. Arbitral | ||
| Planta de Generación Solar | SLP | Opinión Pericial Indep. | ||
| Inst. y PM de Calderas de Recuperación | Edo Mex y NL | Perito en Resol. Arbitral | ||
| Planta de Generación Térmica | Tam | Consultoría Reclamos | ||
| Modernización Planta Ciclo Combinado | Hgo | Consultoría Reclamos | ||
| GAS Y PETRÓLEO | Modernización y amp de Refinerías | NL, Hgo y Gto | Perito en Resol. Arbitral | |
| Plataformas petroleras on shore | Ver | Perito en Resol. Arbitral | ||
| Plataformas petroleras off shore | Cam | Perito en Resol. Arbitral | ||
| Estación de compresión de gas | Tam | Opinión Pericial Indep. | ||
| Gasoducto | Tam, NL, SLP, Qro y Gto | Consultoría Reclamos | ||
| Modernización refineria | NL | Consultoría Reclamos | ||
| Gasoductos offshore | Cam | Consultoría Reclamos | ||
| Gasoducto | Son | Consultoría Reclamos | ||
| Gasoducto | Dgo | Opinión Pericial Indep. | ||
| Gasoducto | SLP | Opinión Pericial Indep. | ||
| Gasoducto | Hgo | Perito en Resol. Arbitral | ||
| Gasoducto | Hgo, SLP | Perito en Resol. Arbitral | ||
| Plataformas Offshore | Cam | Opinión Pericial Indep. | ||
| Estación de compresión de Gas | Son | Perito en Resol. Arbitral | ||
| CARRETERAS, TÚNELES Y PUENTES | Puente | Mich | Opinión Pericial Indep. | |
| Carretera Concesionada | Pue y Ver | Resolución por Peritaje | ||
| Túnel sumergido | Ver | Consultoría Reclamos | ||
| PLANTAS INDUSTRIALES | Planta Industrial | Pue | Perito en Resol. Arbitral | |
| Planta de separación de aire | Coah | Consultoría Gestión Ctos. | ||
| Planta petroquímica | Ver | Perito en Resol. Arbitral | ||
| Planta de fabricación neumáticos | Gto | Perito en Resol. Arbitral | ||
| Planta de fabricación de vidrio | Jal | Perito en Resol. Arbitral | ||
| SISTEMAS DE TRANSPORTE Y AEROPUERTOS | Linea de transporte metropolitano | NL | Consultoría Reclamos | |
| Puerto marítimo | Mich | Consultoría Gestión Ctos. | ||
| Remodelación Aeropuerto | CdMx | Perito en Resol. Arbitral | ||
| EDIFICACIONES | Desarrolla Parque Vacacional | Baj | Opinión Pericial Indep. | |
| Construcción de edificio uso múltiple | CdMx | Perito en Resol. Arbitral | ||
| CAPACITACIÓN | Taller Contract and Claim Management | CdMx | Capacitación | |
| Taller Contract and Claim Management | CdMx | Capacitación | ||
| Taller Contract and Claim Management | CdMx | Capacitación | ||
| CENTRAL AMÉRICA | ENERGÍA GEN Y TRANSM | Planta Hidroeléctrica | Salvador | Opinión Pericial Indep. |
| CARRETERAS TÚNELES Y PUENTES | Construcción de carreteras | Salvador | Perito en Resol. Arbitral | |
| INFRAESTRUCTURA | Hospital | Salvador | Perito en Resol. Arbitral | |
| Acueducto | Rep Dominicana | Perito en Resol. Arbitral | ||
| SUR AMÉRICA | ENERGÍA | Planta de Generación Carbón | Chile | Perito en Resol. Arbitral |
| Planta de Generación Hidroeléctrica | Ecuador | Dispute Board Resolution | ||
| Construcción Gasoducto | Perú | Opinión Pericial Indep. | ||
| Planta Hidroeléctrica y Línea de Transmisión | Perú | Perito en Resol. Arbitral | ||
| Planta de Generación Hidroeléctrica | Ecuador | Perito en Resol. Arbitral | ||
| Planta de Generación Hidroeléctrica | Ecuador | Perito en Resol. Arbitral | ||
| GAS Y PETRÓLEO | Terminal de Gas LP | Ecuador | Perito en Resol. Arbitral | |
| Mina de oro | Perú | Mediation | ||
| Construcción acueducto y concentraducto | Chile | Perito en Resol. Arbitral | ||
| EDIFICACIONES | Desarrollo multifamiliar | Perú | Perito en Resol. Arbitral |
